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Is ticketing shake-up on course?

CalMac is hosting two hour-long online presentations about their new booking and ticketing platform next week.

The online presentations are on Monday, March 27, at 11 am and Thursday, March 30, at 6 pm.

The presentation will include question and answer sessions on what the ferry company calls their largest-ever change project to modernise their booking and ticketing process.

The online presentations will be chaired by the project team, providing attendees with “an understanding of the changes and will help alleviate any concerns ahead of launch.”

Adds CalMac: “In these final weeks before launch, we are continuing to test the system, train and familiarise colleagues, ensuring support is in place for our customers who may have any queries or issues.”

Places can be booked via Eventbrite.

The CalMac website has a dedicated information page about the new booking and ticketing platform, and a customer care team will be in place to provide support for the launch period.