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The Western Isles Citizens Advice Service (WICAS) are pleased to announce Hector MacLeod as their new Strategic Manager.

Hector is now responsible for the four offices across the Western Isles and will be assisted by the current Operations Manager, Lynda MacLean who took up her role in October 2020.

The new management team will be tasked with ensuring that the necessary resources and procedures are in place within the charity to enable the continuation of the vital services which WICAS offers, and ensuring it meets the needs of individuals in our Island communities.

This appointment and the recent appointment of five new Board members, including a new Chair, will support the skilled team of advisers, both staff and volunteers, across the islands. 

Chairman Murdo Maclean said:“The internal challenges posed by the pandemic and changes in personnel, have been addressed by the new board and management team, and WICAS is now well placed to continue to provide a quality service to the people of the Western Isles. 

"The new leadership team supported by an active Board will also be looking at how the needs of the public have changed over the last two years and how best to adapt to meet these changes. 

"The need for support and advice has increased during these exceptional times, and the way that support and advice can be delivered has also changed dramatically. Advisers and volunteers working from home have faced considerable IT and other challenges, and to their credit, have overcome them.  The online and telephone consultations which were introduced over the last two years will continue and the resumption of face to face appointments will make access to the service easier for all."

Hector previously served as Chief Executive of Third Sector Hebrides for seven years, and also chaired the Third Sector Interface for the past two years. He also served as a member of both the Outer Hebrides Community Planning Partnership and the Integrated Joint Board for Health & Social Care, as well as many other committee appointments.

"We look forward to him bringing this experience to WICAS.  “

Hector said: “I am delighted to have been appointed to this role, and I look forward to this new challenge.

"From previous associations, I was already aware of the fantastic service WICAS provided to our communities, but it has only been since I have had the opportunity to meet with the staff and volunteers, that I have been able to appreciate fully the breadth and quality of the services they provide.

"My priorities will include supporting the staff and volunteers to deliver the service that they do, and to build and maintain relationships with current and new funders going forward. “