NHS Western Isles

  • Additional Visiting Restrictions
  • Dining Room closures to the public
  • Patient Travel Office – new arrangements

In response to Coronavirus, NHS Western Isles has taken some additional significant steps to protect patients, staff and visitors.

Additional Visiting Restrictions

Following Scottish Government guidance, we have, from today, Monday March 23, brought in stricter guidance for visiting patients in NHS Western Isles hospitals.

Dr Maggie Watts, Director of Public Health said “It is essential you do not visit a patient in hospital if you have a cough, flu like symptoms or a fever. We need to all work together to protect patients, families/carers and staff as much as we can.

“No children should be visiting hospital unless this is in exceptional circumstances and approved by the nurse or midwife-in-charge. We are also asking all visitors not to congregate outside wards or in corridors.”

From today – the guidance for people visiting patients in hospitals in the Western Isles is:

  • visiting is limited to one visitor per patient, between 7pm and 8pm
  • please contact the nurse in charge if there are exceptional circumstances – e.g. parent of a sick child, nominated person for a vulnerable adult or visiting a person receiving end of life care. 

 NHS Western Isles is urging people to use their health services wisely as it deals with the emerging situation.

NHS Western Isles Nurse and AHP Director/Chief Operating Officer, William Findlay, said: “Looking after our patients and staff is our main priority and every step we take is to support them. We understand that this advice will be challenging for you, however, I would like to thank all staff, patients and carers for their continued support during this time.”

Hospital Dining Rooms closed to the public

NHS Western Isles has also today taken the decision to temporarily close its hospital Dining Rooms to the public.

The Dining Rooms in Western Isles Hospital, Stornoway, and Uist and Barra Hospital, Benbecula, will remain open for staff only, until further notice.

This is to ensure traffic through our hospitals is kept to a minimum.

Patient Travel Offices – new arrangements

NHS Western Isles has taken the decision to close all three of its Patient Travel Offices to members of the public.

Members of the public requiring the services of Patient Travel are being advised to contact the offices by telephone or email. Staff will remain available to take calls and make travel bookings.

Telephone contact can be made from 9.00am-1.00pm/2.00pm-4.30pm, Monday to Friday.

Lewis & Harris Patient Travel Office 

Tel:  01851 708021     This email address is being protected from spambots. You need JavaScript enabled to view it.

 Uist Patient Travel Office

Tel: 01870 603606     This email address is being protected from spambots. You need JavaScript enabled to view it.

Barra Patient Travel Office

Tel: 01871 810431    This email address is being protected from spambots. You need JavaScript enabled to view it.

Travel documents can either be emailed or posted to patients.