The Old Mill Veterinary practice in Stornoway has this morning (Monday 23 March) put in place new arrangements to protect staff and customers from the spread of Coronavirus. The new arrangements mean that animals are allowed inside the building but their owners are not.
In a statement released as the business opened this morning, they said: “We continue to operate as normal (with stringent biosecurity measures). All pre-existing appointments remain, although this is subject to change at any point.
“Due to the current COVID-19 situation, we are at this difficult time preventing ALL clients from entering our surgery. When you arrive with your pet for a consultation please knock on the window at reception. You will then be checked in a mobile number will be taken and you will be asked to wait in your car.
“You can speak to the vet or nurse by phone or from a safe distance. We are sorry that you cannot attend your pet’s examination but we must enforce social distancing measures to protect our team and to continue to provide our vital service.
“A member of the team will replace your dog’s lead with a slip lead provided by the practice. When your pet is returned if you could please pay for your appointment over the phone or through the window.
“If you have any questions please call 01851 705900. Thank you for your understanding and cooperation at this difficult time.”