Western Isles Citizens Advice Service


Job title: PENSION WISE Guidance Specialist

Location: Lewis CAB but consideration for other areas in the Western lsles

Hours per week: Full time (35 hours per week)

Type of contract: Fixed term to end of March 2021 (possibility of extension)

Salary: £24,698 + Island Allowance per annum + 6% pension contribution


Pension Wise is the free and impartial HM Government service providing guidance to people about their defined contribution pension options. 

Western Isles Citizens Advice Service is currently recruiting a Pension Wise Guidance Specialist. The successful candidate will provide quality information and guidance to defined contribution pension savers over the telephone & face to face, helping them to make better choices about their pension options. 

You will have proven knowledge of pensions’ law & practice gained in a technical pensions’ role coupled with a thorough understanding of occupational and personal pension products and wider retirement issues. Strong communication and skills and numerical ability are essential. 

To apply, please download the recruitment pack from https://www.cas.org.uk/vacancies/pension-wise-guidance-specialist-fixed-term-western-isles-citizens-advice-service



e.g. We offer excellent terms and conditions, including a total of 40 days leave (including public holidays) and an employee pension scheme. We have a flexitime scheme which enables our employees to work flexibly in line with organisational requirements, and as an inclusive employer we are happy to consider other flexible working arrangements where appropriate including Home Working


Closing date: Midnight on Wednesday 5th June 2019 


Western Isles Citizens Advice Service is an Equal Opportunity Employer


WICAS is a registered charity and is a member of Citizens Advice Scotland (Scottish Charity No. SC015018)