Property management company FES FM will be carrying out all maintenance work for Hebridean Housing Partnership over the next five years, it’s been announced today (Wednesday December 11th).
Existing contractor FES FM were successful in the competitive tender process for planned, cyclical and response maintenance, with the new contract running from April 1st 2020 and the option for the parties to extend for a further two or four years.
The contract award represents around £14m worth of business for FES over the full nine-year term and is a key part of HHP’s commitment to giving every tenant a high quality repair service for as long as the house is their home.
At a pre-start meeting yesterday, HHP chair Norman Macleod said: “It is great to see this contract being won by FES FM. They have worked hard over the last nine years to ensure tenant satisfaction with the works they undertake on our behalf. It is especially pleasing to see such a large local workforce being retained through this important contract award, and we look forward to continuing our successful partnership with the team at FES FM”.
FES FM managing director Ian Maitland said: “We believe that during the term of the previous contract, FES FM and HHP have formed an award-winning partnership which resulted in improved performance statistics and tenant satisfaction across the Hebrides.
“FES FM are extremely proud and excited to have been awarded the HHP contract and look forward to continuing this work for a further five years. We believe that the foundation of the success of FES FM in the Outer Hebrides over the last nine years has been through our ethos to recruit a local workforce, train and promote those employees within our organisation and invest in local businesses.”
During the term of the upcoming contract, FES FM have committed to continue to engage with HHP, all of its stakeholders and local businesses, and to ensure the highest standard of service is being delivered to the tenants. They state that this means a best-in-class service and positive social and economic impacts throughout the islands.
The picture shows: (Back row) John Maciver director of operations HHP; Dena Macleod chief executive HHP; Terry Overstone regional manager, FES FM and Angus MacNeil, assets and contracts manager HHP. (Front row) Alec Blakley FM director FES FM; Norman Macleod chair HHP and Ian Maitland managing director FES FM.